Privacy Policy 777kasino — Personal Data Protection

1. Introduction

This Privacy Policy explains how 777kasino (" we", "Platform") manages your personal data as a member or visitor of our platform at https://777kasino.pro. This document is governed by the principles of Malaysia's Personal Data Protection Act 2010 (PDPA) and online gambling industry best practices.

By using the 777kasino platform — whether via web browser or mobile app — you agree to the collection and use of your personal data as described in this document. If you do not agree, please stop using the platform and contact us to close your account.

We encourage you to read this document from start to finish. If any section is unclear, our support team is ready to help via 24/7 live chat in Bahasa Melayu.

2. Data We Collect

777kasino collects two main categories of data: information you provide directly, and data collected automatically when you use the platform.

Data you provide:

• Registration information: full name, date of birth, phone number, email address, and username.
• Identity verification information (KYC): copies of your ID card, passport, or other supporting documents requested during the verification process.
• Financial information: bank account or e-wallet numbers used for deposits and withdrawals.
• Customer support communications: records of live chat conversations, emails, or any correspondence with our team.

Automatically collected data:

• Technical data: IP address, web browser type, operating system, and device used.
• Usage data: pages visited, session duration, games played, and navigation patterns within the platform.
• Transaction data: deposit history, withdrawals, wagering, and wins.
• Cookie data: session preferences and personal settings stored for ease of use.

3. How We Use Your Data

Every piece of data we collect is used for legitimate and transparent purposes. Below is a full list of the purposes for which your personal data is used on the 777kasino platform:

• Account management: Registering and maintaining your account, including identity verification and the KYC process required for withdrawal processing.
• Service provision: Enabling you to access all games, carry out financial transactions, and use all platform features seamlessly.
• Security & fraud prevention: Detecting and preventing unauthorised access, fraud, money laundering, and other suspicious activities.
• Legal compliance: Meeting the reporting and compliance obligations set out under applicable Malaysian law, including anti-money laundering requirements.
• Service communications: Sending important notifications related to your account, transactions, security, and policy updates.
• Platform improvement: Analysing usage patterns to improve the user experience, enhance platform performance, and develop new features.
• Consented marketing: Sending promotional information and special offers only to members who have consented to receive marketing communications.

We will not use your data for any purpose other than those stated above without first obtaining your fresh consent.

4. Data Sharing

777kasino does not sell or rent your personal data to any third party. However, in certain limited situations, we may share your data with the following parties:

• Service providers: Third parties that help us operate the platform, such as payment providers, game providers, and customer support platforms — only the data necessary for their tasks is shared, and they are bound by strict confidentiality agreements.
• Authority: We will disclose the required data to law enforcement authorities, regulators, or courts when mandated by law or a valid court order.
• Fraud prevention: In cases involving suspected fraudulent activity or money laundering, we reserve the right to share relevant data with the appropriate authorities.
• Business restructuring: In the event of a takeover, merger, or sale of company assets, personal data may be transferred to a successor entity subject to notice being given to members.

5. Cookies & Tracking Technologies

The 777kasino platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform.

We use three main types of cookies:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are essential to platform operation.
• Functional Cookies: Storing your preferences such as language selection, display settings, and session information for a more convenient experience on return visits.
• Analytics Cookies: Collecting information about how you use the platform — most visited pages, session duration, and navigation patterns — to help us improve the platform.

You can control and manage cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. For more information on managing cookies in your browser, refer to your browser's help section.

6. Data Security

We implement a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL encryption for all data transmissions between your browser and our servers.
• Data encryption at rest for sensitive information stored in our databases.
• Role-based access control ensuring that only authorised personnel can access specific data.
• Continuous security monitoring to detect and respond to any threats promptly.
• Regular security audits by independent security experts to identify and address any system vulnerabilities.
• Two-factor authentication (2FA) available for member accounts as an additional layer of security.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within the timeframe required by applicable law.

7. Cross-Border Data Transfers

In the course of its operations, 777kasino may transfer your personal data to servers or processing facilities located outside Malaysia. This includes servers operated by our cloud infrastructure providers and gaming service providers.

Every cross-border data transfer is carried out with appropriate safeguards in place, including:

• Ensuring the recipient country has a comparable level of data protection.
• Implementing standard contractual clauses that bind the recipient to strict data protection obligations.
• Obtaining your consent where required by applicable law.

By using the 777kasino platform, you understand and agree that your data may be processed outside Malaysia subject to the protections stated above.

8. Data Retention Period

777kasino retains your personal data for as long as necessary to fulfil the purpose of collection or as required by law. Specific retention periods are as follows:

• Active account data: Retained for as long as your account remains active and for an additional period after account closure as required by law.
• Financial transaction records: Retained for a minimum of 7 years in line with anti-money laundering and financial reporting legal requirements.
• KYC documents: Retained for the period prescribed by the relevant regulatory authorities, generally no less than 5 years after account closure.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Cookie & analytics data: Retained for the duration specified in the cookie settings, typically between 30 days and 2 years depending on the cookie type.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it.

9. Your Rights as a Data Subject

Under Malaysia's PDPA and our privacy policy, you have the following rights regarding the personal data we hold about you:

To exercise any of the above rights, contact our customer support team via live chat. We will process your request within 30 business days. In complex cases, this period may be extended with notice to you.

10. Children's Privacy

The 777kasino platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from children or individuals below the stipulated minimum age.

If we discover that personal data of a child has been collected without our knowledge, we will immediately take the following steps:

• Closing the relevant account without notice.
• Deleting all related data from our systems.
• Reporting the incident to the appropriate authorities if required.

If you become aware that a child has registered an account on our platform, please contact us immediately via live chat so we can take the appropriate action.

11. Third-Party Links

The 777kasino platform may contain links or references to third-party websites or services, particularly game providers and service partners. Our privacy policy does not cover the privacy practices of these third parties.

We advise you to read the privacy policy of every third-party website or service you access through links on our platform. 777kasino is not responsible for the privacy practices or content of those third-party websites.

12. Privacy Policy Updates

777kasino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or industry developments. Any changes will be posted on this page along with the updated effective date.

For significant changes that materially affect your privacy rights, we will notify you via your registered email or an in-platform notification before the changes take effect.

Continued use of the platform after a policy update is published constitutes your acceptance of the revised policy. All enquiries regarding this privacy policy may be directed to our support team via live chat or by emailing our support address at [email protected].